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  1. #1
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    virgin media broadband



    hi jus wanna see if anyone can help me out with this issue me and jay are having with our virgin broadband.

    wer on 20Mb download speed internet which has been running slow recently, ran a speedtest online and getting under 5Mb (jus running thru the modem). So after talking to a virgin broadband 'technician' half way accross the world (which took about 6 attemps) we've been told our speed has been capped because we are exceeding our download limit??

    even though its advertised as 'Unlimited download' theres summin in their terms and conditions called 'traffic management'. Where they monitor our usage and download amounts during certain times of the day (i think they are 10am-3pm and 4pm-9pm) and if u exceed a set amount they cap you to help speed up the rest of the users in ur area:

    http://allyours.virginmedia.com/html...t/traffic.html

    Now im really confused as to how we have exceeded the amount, and hopefully dogbreath or dai or anyone really can help clear some of this up for us. there is 6ppl in this house using the net, has this limit been exceeded through
    online gaming??
    simple web browsing??
    or is it sheer peer to peer downloads. (hoping this is the case as its an easy fix - shoot the fookas who keep downloading!)

    Help needed :'(
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  2. #2
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    Re: virgin media broadband



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  11. #11
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